Access next-gen claims processing

In a digital-first economy, insurance carriers must deliver differentiating and superior experiences to stay competitive and attract customers. Using solutions that streamline workflows, improve accuracy and make the insurance claims process easy and convenient for policyholders is now more important than ever.

Digital Desk is a one-of-a-kind, automated, single-portal claims adjusting platform packed with robust features and integrates with leading claims management systems and other services. Digital Desk helps desk adjusters more easily route and manage alternative inspection channels and resolve property claims faster, leading to a more efficient claims process and more satisfied policyholders.

Time is of the essence when it comes to processing claims efficiently and keeping policyholders satisfied. With Digital Desk, desk adjusters can conveniently access all the information and services they need to triage and process a claim all in one place. This eliminates the critical pain point of managing multiple portals while at the same time helping desk adjusters bring claims to a close more quickly.

Digital Desk’s single-portal access and robust features benefit for your business and your customers.

Reduce cost

Capture and process information quickly, easily, and accurately through features like data prefill, response-driven estimates, and automated recommendations.

Increase transparency

Keep policyholders up to date and monitor workflow and performance through robust communication tools and easy-to-use dashboards.

Boost customer satisfaction

Collect and link information electronically and provide customized recommendations for faster, more convenient, stress-free service.