Services
- Featured Services
- Loss Adjusting
- Large and Complex
- Third Party Administration
- Managed Repair
- Medical Management
- On-Demand Inspections
- Catastrophe Response
- Additional Services
- 24/7 Claims Intake
- Accident and Health
- Auto
- Casualty / Liability
- Client Audit
- Contact Centre
- Contents
- Cyber Risk
- Data and Analytics
- Directors and Officers Liability
- Disability and Leave
- Educational Services
- EmployerWORKS
- Environmental
- Forensic Accounting
- Global Client Development
- Legal Services
- Private Client
- Product Recall
- Property
- Property Appraisal
- Workers' Compensation
- Workforce ADVANTAGE
- Workplace Health and Safety
When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

Technical expertise and established partnerships to properly assess, collaborate, and resolve even the most complex claims.

From loss adjusting to medical management to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

A comprehensive set of clinical management programs focused on compassionate care.

Utilize our expertise for boots-on-the-ground support so that your team can focus on what matters the most, providing a better policyholder…

In the aftermath of any catastrophic event, our expertise and experience have you covered.

Crawford ClaimsAlert is a centralized claim intake center that receives and processes claims 24 hours a day, 7 days a week.

With the ability to scale and customize to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

Crawford’s auto services division is driven to resolve vehicle claims quickly and accurately the first time.

With so many variables, casualty and liability claims can stifle productivity. Crawford blends innovation and expertise to deliver…

Crawford's Client Audit practice is an established leader in the industry. Through this national service offering, our clients receive a…

Crawford's state-of-the-art claims contact centre offers exceptional service dedicated to providing care for your policyholders. From…

Scalable for all types of losses, Crawford contents provides a turnkey recovery program to get policyholders back to life.

Crawford’s Global Technical Services (GTS) group specializes in responding to and mitigating the damage from cyber-related events.

With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

As your third party administrator, Crawford will proactively manage the claims and rehabilitation process to promote an early, safe and…

Crawford was founded on the idea that “knowledge and creativity is power” and for nearly 80 years, we’ve focused on education and training as…

Crawford EmployerWORKS brings automated, integrated, and data-driven solutions to challenges associated with keeping employees well and productive.

Global solutions — all in one simple and easily managed package

When businesses suffer financial losses due to insured events, proper evaluation of the impacts can be extremely complex.

The Global Client Development team specializes in designing, implementing and managing multi-national and global claims management programs to…

Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally.…

Crawford & Company has developed premium private client services tailored to the diverse and complex requirements of our high net worth customers.

Crawford & Company can help your business plan for, respond to, and mitigate the impact of any product recall. Designed with modular…

Tailored technical property claims solutions, applied with industry-leading expertise.

Our mediation and appraisal division assists clients with the appraisal process under provincially-regulated insurance matters.

Crawford offers solutions to help you proactively manage your prevention programs and disability costs and promote a healthy working environment.

This service offering is dedicated to placing Crawford claims management professionals in-house at our clients' places of business to meet…

Crawford’s in-house health and safety consultants can assist your organization in designing and implementing a program to prevent workplace…
Industries
- Insurance & Risk
- Carriers
- Brokers
- Corporates
- The Lloyd's Market
- Other Industries
- Agriculture
- Construction
- Entertainment and Events
- Finance
- Hospitality
- Manufacturing
- Marine
- Mining
- Power and Energy
- Public Sector
- Real Estate
- Retail and Wholesale
- Transportation
Optimize your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

Modern agribusiness is expansive and extraordinarily complex. Crawford's agriculture practice understands this and delivers needed expertise…

For over 77 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry…

The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

With a dedicated, global marine team consisting of hundreds of experts, our services are comprehensive and specialized. Whatever the scale of…

From massive landslides in an open pit mine to barricade failures causing fatalities underground, Crawford understands the unique needs of…

The world of power and energy has never been more dynamic. Insurance coverage in this industry is as complex as the potentially staggering…

Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication…

Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

Crawford’s transportation solution is designed to address the risks faced by the transportation, trucking and cargo industries in a seamless…
Innovation
- Overview
- Innovation Home
- Explore Technologies
- Asservio
- Digital Desk
- YouGoLook
- 3D property scan
More than just technology: it takes proven expertise to transform how claims and risk are managed.

Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

Digital Desk is a one-of-a-kind, automated, single-portal claims adjusting platform packed with robust features and integrates with leading…

Designed with policyholders in mind, YouGoLook guides users step-by-step as they capture the images and information required to document their…

Through a partnership with HOVER, Crawford provides customers and their policyholders exclusive access to the next generation of innovative…
Expertise
- Search Areas of Expertise
- Browse Specialist Directory
Use the search bar on this page to return a list of areas of expertise and key contacts relevant to your needs.

View our directory of specialists in Canada, using filters to narrow by location and areas of expertise.
About
For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

With branch locations all across Canada, Crawford is everywhere you need to be.

Crawford's scale and reputation allow us to build strategic relationships with true experts in their industries and their specific locales,…

Meet our Global Executive Management Team and other leaders of Crawford's worldwide organization.

At Crawford, we’re moving in the right direction. More than ever, we are committed to acting sustainably and responsibly by focusing on three…

At Crawford, we're fostering a culture where diversity, equity and inclusion (DEI) are at the heart of our values and play an integral part in…

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for…

Discover recent placements, company news and additional Crawford resources.

We’re here to help! Team members around the world are standing by to assist you and your business.
Resources
Free Consultation

Press Release

Australia appoints James Merchant as Chief Client Officer

Thursday, October 24, 2019
#Insurance carriers #Insurance brokers

Crawford & Company (NYSE: CRD-A and CRD-B), the world’s largest publicly listed independent provider of claims management and outsourcing solutions to insurance companies and self-insured entities, has announced the appointment of James Merchant as chief client officer for its Australia operations.

Read full press release

Related services

Press Release

Australia appoints James Merchant as Chief Client Officer

Related services

ForCarriers

ForBrokers