Press Release
Crawford & Company® announces new business line organizational structure
Crawford & Company (NYSE: CRD-A and CRD-B), the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporations, today announced a new business line organizational structure, effective January 1, 2021, in support of its purpose, growth strategy and envisioned future. The new structure aligns the company to three macro businesses — Loss Adjusting, Third Party Administration (TPA) and Platform Solutions — and positions Crawford to continue leading the industry in innovation, service quality and expertise.
Andrew Bart assumes the new role of president, Loss Adjusting, International and Pat Van Bakel assumes the role of president, Loss Adjusting, North America, in addition to his current position as president of Crawford Canada. Mike Jones now leads the international TPA: Broadspire business as president and Mike Hoberman assumes the role of president TPA: Broadspire, North America upon the retirement of Neil Lentine on February 5, 2021. Larry Thomas now leads the newly created Platform Solutions as its global president.
Crawford’s Platform Solutions global service line is comprised of unique offerings with considerable growth potential. These businesses (which include Contractor Connection® and the network businesses of WeGoLook®, Simply Crawford, Crawford Workforce Advantage and U.S. Catastrophe Services) provide digitally enabled solutions that enhance quality and efficiency, in addition to creating compelling claims outcomes for our clients and their policyholders. It will leverage the company’s expertise, superior customer service and digital capabilities, making Crawford the embedded partner of choice for our clients.