Resources
Type: White Paper
Navigating the future
This report tackles key challenges in Canada’s insurance and claims industries, offering practical solutions to improve accuracy,…
Reimagine the claims eco-system: How Digital Desk completes tomorrow’s goals today
Digital Desk is a one-of-a-kind, automated, single portal claims adjusting solution that helps desk adjusters more easily route,…
Five ways to thrive in a hard market
A confluence of events and trends, such as increasing climate catastrophes, rising inflation and a declining commercial real estate…
WCB Second Injury Fund – principles, policy, and recent decision trends
Most of the Canadian Workers’ Compensation board jurisdictions have a collective liability fund that provides financial relief to an…
How to future-proof your insurtech investments
The insurtech landscape is evolving rapidly as new innovations hit the market every day—many focused specifically on claims. For…
Multi-factor Authentication - the cyber seatbelt all companies should use
In today’s world of computers, smartphones and other internet-enabled devices, the metaphorical car crash we all want to avoid is…
A guide to successfully managing cyber claims
The cyber threat environment continues to evolve and change at a rapid pace. In the relatively short history of cyber risk, the rise…
Product Recall: Adjusting to today's risks
Globalization, tech-enabled products, and Covid-19, among other factors, have introduced new risks and uncertainty for manufacturers…
Workplace chronic mental stress - Holistic approach to cost mitigation
Chronic mental stress is a relatively new area in the Canadian workers’ compensation space. Effectively managing the disability…
Construction — Built to last
The global construction boom of the last 10 years shows little signs of slowing as demand for new housing, enhanced transport…
The insurance impacts of the 2019 Novel Coronavirus
The outbreak of the 2019 Novel Coronavirus in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies…
A new look at claims: Innovation is improving the customer experience
Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the…
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